Please note a resume, cover email, and professional work references are required to be considered and we are an equal opportunity employer. Camp Bow Wow is zero-tolerance nicotine-free, vape-free, drug-free, alcohol-free, curse-word free culture professional work environment where disrespect and unprofessionalism for our policies, our culture, and our organizational values contradicts the mission of our work.

Must Love Dogs! Must Love People, Who Love Dogs!

Camp Bow Wow is North America's premier provider of Doggy DayCamp, overnight in Dog Hotel, and Dog Grooming services. Over 6.5M happy dogs yearly are served by Camp Bow Wows values of premier, extraordinary service, best care, totally fun, and world class service provided by Dog professions who achieve the vision of happy healthy Dogs, for happy healthy dog families.

Job Summary

We are seeking a dedicated and gifted front office Hospitality and Sales Assistant Director. The ideal candidate will have genuine love and skills experience necessary to provide exceptional care for our dogs, and our beloved parents who entrust their dogs to our Team. This role involves maintaining a clean and safe environment, overseeing and assisting with daily cleaning needs and timelines, to ensure excellent dog health and everyone's well-being. Successful Team Mates' a nature leader who is diligent in following all onboarding pre-sales consultation requirements, before the care for dogs may commence, is sales minded professional who loves people, is trustworthy, honest, reliable, and and seeks a career in dog business. We strive to promote from within.

Responsibilities and Requirements for Consideration:

Supervise Operations Team providing direction as necessary, always leading by example for on-time business open/close with all cleaning protocols met daily.
Assist with basic grooming services as needed, and delegating to Operations Team Mates priorities of grooming, while maintaining exceptional client service contact with our dog parents.
A positive and energetic team player personality.
Overseas and is responsible for complete cleanliness of entire facility, ensuring a clean environment for all dogs, Team.
Must be able to work at a quick efficient pace, and love people.
Nature leader with managerial experience plus, providing prompt leadership and direction, sometimes in busy hectic and loud environment.
Computer literate and quick learner who is process and detail oriented.
Excellent communicator who is professionally polished and caring responsible individual.
Financially motivated to increase sales, occupancy, and 4+ star online reviews

Able to comfortably lift up 75+ lbs. and comfortably stand/walk for an entire shift - physically fit and able for demanding labor intensive at times work flow.
Must be comfortable monitoring up to 25 dogs at a time, if necessary.
Must be an expert to properly supervise overall Operations ensuring safety, soundness, operations procedures and protocols, for on-time managing labor.
Confident disposition around all dogs (we have dogs 200+ lbs.).
Previous experience in dog handling or animal care required
Training will be provided.
Ranching or equine facility background is transferable.
Familiarity with dog training techniques is a plus.
Knowledge of basic pet grooming practices is beneficial.
Ability to work well in a team-oriented environment while also being self-motivated.
2+ year professional sales experience with demonstrable success.
Type 80+ WPM.
Resilient and multi-tasking Team Mate who is leader and one "who runs toward the fire," rather than "one who runs away hiding from the fire".
High School Diploma or equivalent required.
Gifted communicator with gift of hospitality and welcoming to our dog families.
Must have own transportation and not rely on anyone or ride sharing.
Key holder experience required.
Proven leader, for example in athletics, family, at work, church, volunteering, animal care, school, OR any field of study, or work experience.

Benefits:

Bonus pool opportunities, by pay period participation based upon own individual merit, individual job performance, punctuality, adherence to training, creativity, increasing 4+ star online reviews, etc.
Employee discounts on services.
Bring your dog to DayCamp with you.
Flexible schedule or consistent scheduling possibilities.
Potential tuition reimbursement for studies in dog care business or dog training.

Camp Bow Wow Colleyville

Dog Hotel Hospitality and Sales Assistant Director

About the Job